What is the Polska Bezgotówkowa program?

The Polska Bezgotówkowa program is addressed to all entrepreneurs in order to popularize non-cash payments. Your company can take advantage of the program if: you have not participated in Polska Bezgotówkowa program before for the period of the last 12 months, your company has not had a payment terminal (it did not have a contract with an acquirer) Benefits for your company: as part of settlements, as a non-returnable prepayment, you receive the amount of PLN 250 net at the beginning You don’t pay the monthly subscription You don’t pay commission for payment transactions The above benefits are available to the entrepreneur for no longer than 5 months from signing the contract and not more than for a turnover of up to PLN 42,000. zlotys. You can submit one payment terminal (SoftPOS application) to the Polska Bezgotówkowa program.

Are there any restrictions as to the amount of accepted payments?

The SoftPOS application has no limits as to the amount of accepted payments. Amounts up to PLN 100 do not require PIN authorization, while for higher amounts, thanks to the PIN on Glass technology, the customer can enter the authorization code on the smartphone screen. In the case of payments using electronic wallets (Google Pay or Apple Pay), the authorization of higher amounts takes place in these applications.

Can any smartphone be used for SoftPOS?

You can install the SoftPOS application on any device with Android 8.0 or newer that has the NFC (Near Field Communication) option. Such a device can be a smartphone, tablet or other Android device (e.g. a specialized POS terminal).

Can I use my smartphone as usual with the SoftPOS application?

Yes, when you do not collect payments with SoftPOS app, you can use your smartphone as usual. You can make calls, send SMS and use other applications. Without any restrictions.

What kind of payments can I accept on my smartphone with the SoftPOS application?

You can accept contactless payments on your smartphone. The customer can pay in any way: with a payment card, telephone or watch (another so-called wearable), as long as they have a payment card installed on them.

Who settles payments?

The payment clearing agent is Worldline Financial Services (Europe) S.A. Joint stock company, one of the largest agents in the world. Worldline is a national payment institution within the meaning of Art. 2 point 16 of the Act of 19 August 2011 on payment services, entered into the register of National Payment Institutions kept by the Polish Financial Supervision Authority. More information about WorldLine: https://www.six-payment-services.com/pl/home.html.

When will i receive my payment?

The payment taken by the SoftPOS application shall be in your bank account the next business day. No delays.

Can multiple employees use one application?

Yes. You can activate the SoftPOS application on many smartphones. Activation takes no more than a minute. Important: One SoftPOS application can only be active on one smartphone at a time. But through the SoftPOS management portal, you can easily deactivate it and run it on another smartphone. An indispensable solution for companies working in shifts or when employees need to collect a payment from time to time, e.g. in the field directly at your customers.

Is SoftPOS an expensive solution?

SoftPOS is definitely a cheaper solution than a traditional payment terminal. Interestingly, when you do not have transactions in a month, not even a monthly subscription fee is charged! The subscription itself starts at PLN 7.00 net (compared to several dozen for a traditional terminal), and the commission for transactions is comparable to the commission charged on traditional terminals. When we add the Polska Bezgotówkowa program to it, SoftPOS is second to none! Probably the most important distinguishing feature is that you do not need an unnecessary device, such as a traditional payment terminal. You extend the previously unattainable possibilities of your smartphone to accepting payments.

Are traditional terminals also available at SolutionsBay?

SolutionsBay offers a full range of cashless payments, including an offer for traditional terminals. We also offer eCommerce payments to your eShop along with integration and consulting. When filling out the contact form, enter a note about your interest in traditional terminals and / or eCommerce payments to your e-Store.

Is the WKF application an expensive solution?

Objectively speaking, using the WKF application is the cheapest solution available for entrepreneurs. Additionally, you can take advantage of a PLN 700 discount, similar to the purchase of a hardware cash register. Additionally, you can cut costs by 1.conclusion of a fixed-term contract, 2. do not pay for the license subscription in the off-season, if you run a seasonal activity 3. take advantage of additional promotions organized by SolutionsBay. Probably the most important distinguishing feature is that you do not need an unnecessary device, such as a traditional hardware cash register. You extend the possibilities, previously unattainable, of your smartphone with a cash register.

What are the advantages and disadvantages of a virtual cash register solution?

We see only the advantages of our WKF application. We compared the purchase and installation of the WKF application to a traditional hardware cash register. And here’s what we got out: Virtual Cash Register WKF Traditional hardware cash register Cost The cost of the license starts from PLN 35 net / month. Additionally, you can lower your costs by suspending your license off-season (you don’t pay the monthly subscription) when, for example, you closed the seasonal business. The cost of purchasing a cash register starts from about PLN 1,200 net, and for fiscal printers even from PLN 2,200 net. Device Any Android smartphone. You can even use your own telephone. You are forced to install or carry an additional device with you. you cannot use this device for anything other than the fiscalization of sales. Additional offers SolutionsBay offers additional solutions that are not available to suppliers of traditional cash registers: 1.phone subscription starting from PLN 19.90 / month 2. a wide range of smartphones 3. financing the purchase of a smartphone – leasing or bank loan 4. full range of ICT services Not available in practice. The offer of traditional cash register dealers does not go beyond the area of fiscalisation and the cash register itself. Instalacja i fiskalizacja Self-care, No cost Requires a paid visit by a service technician (on average PLN 200 net) Integration with a payment terminal Automatically in the app. On your smartphone, you can download card payments via the SofPOS application. More information about the SoftPOS application can be found here. Traditional cash registers (printers) are not integrated with the payment terminal. They require separate arrangements, often difficult to implement. The so-called cash-terminals, specialized devices only for fiscalisation. 700 PLN tax bonus You can take advantage of the 700 PLN bonus You can take advantage of the 700 PLN bonus Period of validity The validity period of the virtual cash register is 10 years from the date of fiscalisation Access to sales data Unlimited access through the application on a smartphone or the Customer Portal on a Computer Not all hardware cash registers allow access to online sales data via a browser. There is one limitation on the virtual cash register: not every entrepreneur has the right to use the cash register in the form of software. The restriction is imposed by the Ministry of Finance, as of April 20, 20200 the list of economic activities to which you can apply the WKF application can be found here.

What are the updates of the WKF application and are they additionally paid?

All updates are available to you free of charge. The application is updated in the usual way like any other application

Can I use the cash register seasonally and do I have to pay a subscription during the pause?

Yes, you can suspend and resume your subscription to the WKF application. Just remember that the cash register is valid for 10 years of the fiscal date. After this period, you only need to carry out the fiscalisation process again (independently and at no cost). The method of payment will remain the same.

What is the minimum period for which a license for the WKF application shall be purchased?

The minimum period for which you must purchase a WKF application license is one month.

What is the maximum period for which I can purchase a WKF application license?

Currently, we can choose from a monthly, annual and two-year subscription. After the license expires, you can purchase another license. The cash register, without re-fiscalisation at the Ministry of Finance, may operate for a maximum period of 10 years from the moment of its fiscalisation at the Ministry of Finance.

Where can I find out about the purchase option?

First of all, with us. Send us an inquiry or call us.

Do you offer workshops or training on the use of the WKF application?

Training materials are available on our website (see more here). Installation of the WKF application and its fiscalisation in MF does not go beyond the installation of a typical mobile application, and the operation itself is intuitive. We are ready to prepare an individual offer, depending on your expectations. Contact us to arrange the details.

What POS software does the Virtual Fiscal Printer (WKF) application work with?

The WKF application works with most of the available POS applications on the market. The list of cooperating applications is constantly changing. Please contact us to confirm that the WKF application is integrated with your POS system.

TReceipt printing - what kind of printer do I need to print a paper receipt?

To print the receipt, we can use any printer, e.g. thermal or voucher printer, which is the equipment of the premises. Remember that the customer may receive a confirmation of the purchase in the form of the so-called e-Receipt. Then you don’t need to print the receipt at all!

Can I connect the printer via Wi-Fi?

Yes. Remember that the condition for the WKF application to work with the printer is that the printer and the device on which the WKF application is installed are connected to the same WiFi network.

Can I connect the printer via the BT (BlueTooth) interface?

Yes. Remember that the BT interface has a limited operating range of a few meters.

What POS systems do you support?

We work with the majority of POS software producers available on the Polish market – both from Polish and foreign suppliers. The list of cooperating systems is constantly changing. Send us an inquiry whether your system is compatible with the WKF application. SolutionsBay recommends the Standard ERP application as the most competitive. You can find more about the Standard ERP application here.

Does the WKF application work as a standalone cash register?

Yes – the application can also function as an independent cash register without the need to connect it with POS systems or ERP systems. The WKF application as a standalone application is especially useful for smaller entrepreneurs looking for fiscal solutions with low costs.

Can data be sent to the MF repository once a day?

Yes – if the place where you are using the WKF application prevents permanent connection to the Internet or the connection is of poor quality. Sales data will be sent as soon as possible when the quality of the internet connection improves. The frequency of data sending complies with the requirements (protocol) for on-line cash registers and fiscal printers. We emphasize that the primary rule is to update the MF repository on a regular basis

What if there is no internet? Does the WKF app work offline?

Yes – if there is no access to the Internet at the time of its use, the WKF application will work offline and the data will be sent to the Central Repository of Cash Registers (CRK) after connecting to the network of satisfactory quality. However, the WKF application should connect to CRK at least once a day.

What in the event of a malfunction or damage to the device on which the WKF application was installed?

In case of damage to the device, then install the application on another device and assign the cash register license to this new application and device (the license is assigned via the Customer Portal, see the question below). In this way, you will continue to use the previously paid license on the new device. NOTE: It should be emphasized that the sales history will be available only through the Customer Portal (on the device on which the WKF application will be installed again, the sales history will not be available). NOTE: Regardless of ensuring the continuity of the WKF application (ensuring business continuity), such fact should be reported to the Tax Office within 3 days from the date of such event.

Is there a 24h / 7 technical hotline?

Yes, the producer of the WKF application runs a 24/7 hotline. The hotline is available at 507-001-006. Additionally, when you purchased the technical support service at SolutionsBay, you have additional support from 9:00 am to 4:00 pm, except on public holidays and non-working days. You can read more about the terms of service and support by SolutionsBay here.

Does the cash register connect to the payment terminal?

Yes – the WKF application integrates with payment solutions available on the Polish market. At this point, we recommend concluding a contract for the SoftPOS application, which will allow you to download payments with a payment card on the same device on which the WKF application is installed. You can find more information about the SoftPOS application here.

Can the cash register handle many positions / devices?

This is how one cash register can handle many devices. NOTE: the condition for such a system configuration is the purchase of an appropriate number of additional “Virtual Fiscal Printer” licenses. An additional license allows you to connect multiple devices (workstations) to one cash register (registered in the MF under a specific identification number). NOTE: remember that the WKF application must be installed on each device at the workplace.

Can I add a logo to the receipt printout?

Yes – you can place your own graphic file on the receipt printout. The graphic file should be in .jpg or .png format.

On what models (types) of devices can I install the WKF application?

You can install the WKF application on any devices that work with the MS Windows or Android operating system.

Can I use my smartphone as usual with the WKF app?

Yes, when you do not use the WKF application, you can use your smartphone as usual. You can make calls, send SMS and use other applications. Without any restrictions.

Can I enter the product database myself or do I have to use your help?

The user can independently enter the product database and modify it on an ongoing basis. The Customer Portal available through the browser will be helpful here

Does an authorized service technician have to be involved in the installation and fiscalisation process?

There is no need. Installation and fiscalization process can be done independently. Unlike online hardware cash registers, Virtual Cash registers are fiscalized remotely, directly from the application. All you need to do is complete the basic data about your company, the address of the point of sale and confirm your intention to fiscalise. The server of the National Tax Administration will confirm the execution of fiscalisation within seconds and will assign your cash register a registration number. That’s all there is to do. Voila! you can sell!

How is the WKF application installed on the device?

You can download and install the application yourself. The entire operation, including fiscalisation, will take no more than 10 minutes. You can start selling immediately. Voila!

Is this solution safe?

Certainly yes, the WKF application is safe. Just like in the case of hardware cash registers and online fiscal printers, also the Virtual Cash Register application (WKF application) has been approved by the Central Office of Measures, approval number xxxxxx. The approval confirms that the WKF application meets all the required security and cryptography standards.

How is sales data secured against deletion?

Sales data are collected on an ongoing basis in the WKF cloud (while they are sent to the RKF Cash Register Repository) and there they are secured against loss or destruction. You will have access to this data 24/7 through the Customer Portal. You will be able to download this data to your computer.

What does fiscalisation look like, do I have to contact the dealer?

The fiscalization activity does not require contact with us. You can make fiscalization yourself, in a few steps, directly from the application. NOTE: Remember that before starting the sale (retail sales records) you are obliged (as a taxpayer) to fiscalize the cash register.

Are daily, monthly and periodic reports available in the application?

Yes – the application offers daily, monthly and periodic reports.

What happens to the data when a business closes?

You will be able to download the data in the selected format (eg PDF) to your computer / mobile device. WARNING. Remember that, as a taxpayer, you are required to keep fiscal documents for a period of 5 years, counting from the end of the calendar year in which the tax period expires (tax liability limitation period).

What if I enter the wrong value of the receipt? Do I have to make a proofreading?

The taxpayer, similarly to other types of cash registers, in the event of errors or returns will be required to keep separate records specified in the regulation on cash registers in the form of software. It follows from this regulation that returns of goods and accepted complaints about goods and services are not recorded in the online virtual checkout. In the event of an obvious error in the records, the taxpayer shall immediately correct it by including in a separate record of errors: incorrectly recorded sales (gross sales value and the amount of tax due); a short description of the cause and circumstances of the mistake and by attaching a fiscal receipt confirming the sale where there was an obvious mistake.

Can I print a copy of the receipt in a paper form, if the customer has previously requested a text / email version?

Yes, you can print the receipt in paper form.

Does the WKF application print invoices?

The cash register does not print invoices. It only prints receipts. In accordance with generally applicable fiscal regulations, you can put information about the customer’s VAT identification number on the receipt, but still the document is a receipt (the receipt with the customer’s tax identification number is not an invoice).

Does the WKF application print other documents (non-fiscal)?

Yes, the WKF application can print other documents, including card payment confirmation (NOTE: to print the card payment confirmation, it is necessary to integrate the WKF application with the SoftPOS payment terminal application. Remember that we provide such integration of the WKF application (cash register on a smartphone) with the SoftPOS application (payment terminal on a smartphone). You can find the SoftPOS application here.

Where is my data stored and who has access to it?

Sales data is stored on the servers of the National Revenue Administration (MF Repository) and on the servers of the WKF application manufacturer.

Do I have a preview of the data of several cash registers?

Yes – In the Online Customer Panel, you can keep track of the sales recorded in each application. (on each virtual cash register).

Can I have WKF and a traditional cash register?

Yes – you can have both a traditional hardware cash register and a cash register in the form of software. However, we suggest that you consider a uniform accounting system in your company, in particular when it comes to the comfort of your employees’ work.

Does the WKF application meet the online checkout requirements or are these requirements verified by the Central Office of Measures and the Ministry of Finance?

Yes, the WKF application is fully compliant with the Ministry of Finance regulation on online cash registers and meets all the requirements contained therein. Confirmation of compliance with these requirements is the approval issued by the Central Office of Measures, approval number: xxxxx. you can check more here.

What if I make a mistake when entering data in the process of fiscalizing the WKF application?

If you have not yet completed the fiscalisation of the virtual cash register (you have not sent the data to the MF), it is enough to go back to the previous step in the configurator and correct the data. However, if the fiscalisation was carried out with incorrect data (you received the confirmation of fiscalisation from the Ministry of Finance), you should report this fact to the competent Tax Office and follow the general guidelines in this regard.

How many WKF applications can I have in my company?

You can install as many WKF applications in your company as you want.

Turn your phone into a virtual cash register.

Run your business in a modern way. Fiscalise sales on your smartphone wherever you are. Choose a cheaper and more flexible solution for your business. Have the cash register always at hand, in your pocket.

Virtual Cash Register in snapshot

Thanks to the Virtual Cash Register app (Wirtualna Kasa Fiskalna, WKF), which you download to your smartphone from Google Play, you will be able to fiscalise receipts on your smartphone. Wherever you are.

WKF is a modern solution for entrepreneurs, significantly reducing the costs of business activity (see the questions and answers section> hyperlink).

The WKF application can also be considered as an alternative solution to existing fiscal cashier and printers (i.e. in gastronomy for drivers with home deliveries or for entrepreneurs running guest houses).

Management center
in your pocket

issuing invoices and receipts (Standard ERP application) collecting payments with a payment card (SoftPOS) virtual cash register / fiscal printer (Virtual Cash Register) SIM card - modern telecommunications services (Orange)

Together with other elements of the SolutionsBay’s offer, such as a cash register on your smartphone, an application for issuing invoices and receipts, mobile telecommunications services or supply of a wide range of smartphone, you can create a management center for your company just on your phone.

SolutionsBay as one source. Mobile and modern.

Compare the benefits of the WKF application and the traditional hardware cash register

	Virtual Cash Register WKF	Traditional hardware cash register
Cost	The cost of the license starts from PLN 35 net / month. Additionally, you can lower your costs by suspending your license off-season (you don't pay the monthly subscription) when, for example, you closed the seasonal business.	The cost of purchasing a cash register starts from about PLN 1,200 net, and for fiscal printers even from PLN 2,200 net.
Device	Any Android smartphone. You can even use your own telephone.	You are forced to install or carry an additional device with you. you cannot use this device for anything other than the fiscalization of sales.
Additional offers	SolutionsBay offers additional solutions that are not available to suppliers of traditional cash registers: 1.phone subscription starting from PLN 19.90 / month 2. a wide range of smartphones 3. financing the purchase of a smartphone - leasing or bank loan 4. full range of ICT services	Not available in practice. The offer of traditional cash register dealers does not go beyond the area of fiscalisation and the cash register itself.
Instalacja i fiskalizacja	Self-care, No cost	Requires a paid visit by a service technician (on average PLN 200 net)
Integration with a payment terminal	Automatically in the app. On your smartphone, you can download card payments via the SofPOS application. More information about the SoftPOS application can be found here.	Traditional cash registers (printers) are not integrated with the payment terminal. They require separate arrangements, often difficult to implement. The so-called cash-terminals, specialized devices only for fiscalisation.
700 PLN tax bonus	You can take advantage of the 700 PLN bonus	You can take advantage of the 700 PLN bonus
Period of validity	The validity period of the virtual cash register is 10 years from the date of fiscalisation
Access to sales data	Unlimited access through the application on a smartphone or the Customer Portal on a Computer	Not all hardware cash registers allow access to online sales data via a browser.

Only at SolutionsBay!

only with us you can additionally and in one place:

Buy a modern smartphone

Spread the purchase in installments.

Provide yourself with cell phone services

Download the free application for issuing invoices and receipts

Automatically deploy devices to your business

Buy a modern smartphone

Spread the purchase in installments.

Provide yourself with cell phone services

Download the free application for issuing invoices and receipts

Automatically deploy devices to your business

How to installand prepare WKF app for use?

If you wish, our Customer Care Dpt may assist you during the whole process of app deployment, and further if any issue appears.

contact us

sign the contract

download and activate the application

Voila! Your smartphone is ready to collect payments

Frequently asked questions

Contact

We are interested in:

Virtual Cash registerBuying a smartphonespreading the purchase of a smartphone into installments (credit or leasing)an offer of telecommunications servicesOther

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The content of this website does not constitute an offer according to Art. 66 of the Civil Code. The website is only information and is an invitation to contact aiming possibly conclusion of a contract (see Art. 71 of the Civil Code).

SolutionsBay is the commercial brand under which iDream Business Center Sp. z o.o. Sp. k. with its seat in Kielce (iDream BC) is operating on the marketplace. iDream BC is an authorized agent of Wirtualne Kasy Fiskalne Sp. z o.o.

Turn your phone into a virtual cash register.

Run your business in a modern way. Fiscalise sales on your smartphone wherever you are. Choose a cheaper and more flexible solution for your business. Have the cash register always at hand, in your pocket.

Virtual Cash Register in snapshot

Management center
in your pocket

issuing invoices and receipts (Standard ERP application) collecting payments with a payment card (SoftPOS) virtual cash register / fiscal printer (Virtual Cash Register) SIM card - modern telecommunications services (Orange)

Compare the benefits of the WKF application and the traditional hardware cash register

Only at SolutionsBay!

only with us you can additionally and in one place:

How to installand prepare WKF app for use?

contact us

sign the contract

download and activate the application

Voila! Your smartphone is ready to collect payments

Frequently asked questions

Contact

Frequently asked questions:

Frequently asked questions:

Frequently asked questions:

Frequently asked questions:

Turn your phone into a virtual cash register.

Run your business in a modern way. Fiscalise sales on your smartphone wherever you are. Choose a cheaper and more flexible solution for your business. Have the cash register always at hand, in your pocket.

Virtual Cash Register in snapshot

Management center in your pocket

issuing invoices and receipts (Standard ERP application) collecting payments with a payment card (SoftPOS) virtual cash register / fiscal printer (Virtual Cash Register) SIM card - modern telecommunications services (Orange)

Compare the benefits of the WKF application and the traditional hardware cash register

Only at SolutionsBay! only with us you can additionally and in one place:

How to installand prepare WKF app for use?

contact us

sign the contract

download and activate the application

Voila! Your smartphone is ready to collect payments

Frequently asked questions

Contact

Frequently asked questions:

Frequently asked questions:

Frequently asked questions:

Frequently asked questions:

Management center
in your pocket

Only at SolutionsBay!

only with us you can additionally and in one place: